Legal, Education, Marketing, Property and Support Services all sit under the banner for Business Services. Technology can provide an opportunity for optimising processes though shifting to cloud services or enabling more effective use of data.

Whether in the more traditional industries of oil and gas, and utilities or in the up-and-coming area of renewables technology can transform organisations. By utilising technologies like the Internet of Things (IoT) and providing better data insights energy companies can drive growth.

The growth in FinTech organisations is only one example of how technology and digital services have transformed Financial Services. Changes to payment systems, insurance services and pension management have also been driven by new technologies. Customer expectations have evolved rapidly over the past few years, and it is key for all forms of Financial Services to ensure they are utilising technology to support these.

Digital transformation in Healthcare and Life Sciences, whether that is agriculture, pharmaceutical or veterinary has accelerated dramatically since the beginning of the COVID-19 pandemic. However, the three key considerations of access, quality and cost have remained the same.

Manufacturing and Industrials covers a wide range of industries from Automotive to Food Manufacturing to Logistics and Distribution. New technologies like Artificial Intelligence (AI) and the Internet of Things (IoT) have transformed the sector enabling companies to implement efficiencies that drive growth and profitability.

Consumer expectations have changed dramatically in the past few years whether that’s in in hospitality, leisure, retail, or travel. People now expect a more personalised, immediate and consistent engagement with organisations, no matter the channel they use. Technology and digital services are critical in meetings these new demands.